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We're always glad to hear from readers. Whether you've spotted something that needs correcting, have a question about how the site works, or simply want to share your thoughts on a review, our team reads every message and does its best to respond promptly. We typically reply within two working days, though during busier periods it may take a little longer.

What We Can Help With

Our inbox is the right place for:

• Factual corrections or updates — if a bonus figure, licence detail, or payment method looks out of date, please let us know and we'll investigate.
• General feedback on the site — we genuinely value suggestions for new content, clearer explanations, or casinos you'd like us to cover.
• Questions about how we research and compare non GamStop casinos, our editorial approach, or anything else related to the site itself.

What Falls Outside Our Remit

We are an independent review and comparison site. We have no access to any casino account, and we are not able to assist with deposits, withdrawals, bonus disputes, or any other account-level matter. For those issues, please contact the casino's own customer support team directly — they are the only people who can act on your account.

Get in Touch

Send your message to info@orphanet.org.uk and a member of our team will come back to you as soon as possible. For details on how we handle the information you share with us, please read our privacy policy.

This site is intended for adults aged 18 and over. If you or someone you know is affected by problem gambling, free support is available from GamCare and BeGambleAware.